Wednesday, August 22, 2012

Unable To Delete Organization In CRM 2011 Outlook Client

Today I needed to test some functionality while ‘offline’ with the Outlook client. So I added the organization I was testing with to the existing organization I had set up and went about my testing. Went ‘online’ and ‘offline’ a few times, all good, verified what I needed to verify. Closed down Outlook and tried to delete the organization I had just added and the option was disabled. Long story short, the last thing I did was go ‘offline’ before closing Outlook and it would appear you are unable to delete an organization until you bring it back ‘online’.

So remember…