Tuesday, April 3, 2012

Integrating Social Media with Dynamics CRM 2011 Activity Feeds

Update Rollup 6 for Microsoft Dynamics CRM 2011 introduced a new system of real time notifications known as Activity Feeds. Users can view a common Record Wall of all the records they follow or for each individual record to get a quick overview of important events. Out of the box, administrators can easily create rules to post updates when an important event occurs on a record. Just a few examples are:
  • An account is flagged as on credit hold.
  • A new $100,000 order is created.
  • The expiration date on a contract is 30 days away.
View the entire post on the Avastone Technologies website.